Tour Leader

Location: Billings, MT
Are you passionate about the outdoors? Would you enjoy a customer service role? Are you a hard worker with a positive attitude?
A Montana-based adventure travel company is seeking Tour Leaders to join their team for the 2018 summer season in the USA. Guides are natural leaders with an intuitive understanding of uncompromised customer service and passionate about sharing experiences and knowledge with our guests.
Duties include:
  • Taking first hand responsibility for guiding a series of trips
  • Working well with all types of personalities
  • Scouting trips before operating
  • Preparing scout notes for trips for future guide teams
  • Attending the annual mandatory guide training in Billings, MT
  • Ensuring quality product on each and every trip
  • Limiting risk to keep guests as safe as possible
  • Building and maintaining excellent regional knowledge
  • Staying within trip budget guidelines
  • Maintaining bikes, vans and trailers in proper working order
  • Preserving lodging, subcontractor and restaurant relationships
  • Keeping a positive relationship with office staff and guide team
  • Trouble shooting and problem solving in the field
  • Following all permit requirements
Qualifications include:
  • Basic First Aid & CPR certifications (WFR & EMT certifications encouraged)
  • A valid driver’s license and a clean driving record
  • Basic knowledge of Excel and Word
  • Excellent time management and organizational skills
  • Able to function independently
  • Top notch customer service skills
  • Ability to problem solve in a team-based environment
  • Prior guiding experience a plus but not required
  • Knowledge of and passion for travel industry
  • Pass a pre-employment drug screening test
We offer seasonal employment opportunities May – September (schedule varies). Detailed information regarding compensation to be provided during the interview process. Apply today with this award-winning adventure travel company!
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