Customer Service Representative

Location: Anchorage, AK
Alaska Dispatch News is seeking a Customer Service Representative to join their Anchorage team! We are the largest news site and daily newspaper serving Alaska. As a Customer Service Representative you are the initial communication link between the newspaper and our customers.  

A Day in This Role:
  • Assist customers concerning delivery problems and subscription changes
  • Make outgoing calls to customers to confirm redelivers and new subscription initiation
  • Serve as the main early morning contact for the District Managers and Contractors
  • Facilitate communication to the field personnel in order to provide great customer service to our customers
Skills Preferred for This Role:
  • High School Diploma or equivalent
  • Data entry/typing experience
  • Exceptional customer service skills
  • Multi-line phone experience
If you have excellent customer service skills and are looking for an exciting opportunity, apply today by submitting your resume!
 
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