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Technical Support Associate

Billings, MT
Technical Support Associate

Who are we?
At Avitus Group, our mission is to help business owners thrive. Our experienced team of professionals is dedicated to being a part of a business owner’s toolkit, so they have the time to focus on what they love, their business. We offer a wide array of services including Co-employment, Payroll, Tax, Safety & Risk, IT, Recruiting, P&C Insurance, HR, Corporate Training, and Benefits.

What we are looking for:
We are looking for a Technical Support Associate to join our Avitus Technology Services team in Billings, MT that is interested in working in an ever changing and challenging field!
 
Day in the life:
  • Fielding support calls
  • Diagnosing technical issues
  • Completing service tickets
  • Tracking time
  • Client documentation
  • Training
 
Is this you?
  • Enjoy problem solving
  • Strong communication skills
  • Ability to multi-task and adapt to changes quickly
  • Self-motivated with the ability to work in a fast-moving environment
  • Technical awareness: ability to match resources to technical issues appropriately
  • Desire to help others
  • Interested in learning new technology and skills
 
What do we require?
  • High School Diploma or equivalent
  • Advanced understanding of operating systems, business applications, printing and network systems
  • Diagnostic skills on technical issues
  • Passion for technology
  • Strong communication skills
  • Ability to work on a team
  • Exceptional typing skills
 
 
Benefits:
  • Medical, Dental and Vision benefits
  • Paid time off (accrue 3 weeks in your first year)
  • Wellness program to earn even more time off
  • Competitive wages
  • Great work culture
 
 
**All employees of Avitus Group must clear a comprehensive criminal background check upon hire.**
 
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