Technical Support Associate

Who are we?
At Avitus Group, our mission is to help business owners thrive. Our experienced team of professionals is dedicated to being a part of a business owner’s toolkit, so they have the time to focus on what they love, their business. We offer a wide array of services including Co-employment, Payroll, Tax, Safety & Risk, IT, Recruiting, P&C Insurance, HR, Corporate Training, and Benefits.

What we are looking for:
We are looking for a Technical Support Associate to join our Avitus Technology Services team in Billings, MT that is interested in working in an ever changing and challenging field!
 
Day in the life:

• Fielding support calls
• Diagnosing technical issues
• Completing service tickets
• Tracking time
• Client documentation
• Training

 
Is this you?

• Enjoy problem solving
• Strong communication skills
• Ability to multi-task and adapt to changes quickly
• Self-motivated with the ability to work in a fast-moving environment
• Technical awareness: ability to match resources to technical issues appropriately
• Desire to help others
• Interested in learning new technology and skills

 
What do we require?

• High School Diploma or equivalent
• Advanced understanding of operating systems, business applications, printing and network systems
• Diagnostic skills on technical issues
• Passion for technology
• Strong communication skills
• Ability to work on a team
• Exceptional typing skills

 
 
Benefits:

• Medical, Dental and Vision benefits
• Paid time off (accrue 3 weeks in your first year)
• Wellness program to earn even more time off
• Competitive wages
• Great work culture

 
 
**All employees of Avitus Group must clear a comprehensive criminal background check upon hire.**