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Product Specialist - Sales

Anaheim, CA
Product Specialist - Sales
 
Who are we?
Spaguts.com provides the best quality replacement spa packs and equipment. Our parts are built to last with the best safety ratings in the industry.
 
What are we looking for?
A full time Product Specialist for our Anaheim, CA warehouse location!
 
Day in the Life:
  • Sales and customer service
  • Answering incoming calls and make outgoing follow up calls and log all calls
  • Respond to emails for sales and customer service
  • Create and update sales and customer service knowledge base
  • Help create sales and customer service call procedures
  • Work closely with production, engineering and sales managers
  • Provide feedback on new and existing products
  • Request RMA’s for returns and follow up on payments
  • Research new and existing product specifications
  • Help create shipping labels
  • Help with lost claims and shipping inquiries
  • Organize warranty returns
  • Update new and existing product sales specifications
  • Update cross reference chart for replacement options on all product lines
  • Update product comparison charts
  • Help maintain safety practice
  • Perform warehouse inventory, shipping/receiving or other related warehouse work as needed
  • Help with office related work and data entry as needed
 
What do we require?
  • Experience with over the phone sales
  • Electrical knowledge
  • 2 years’ experience with spas, hot tubs, and/or jetted bath tubs, preferred
  • Experience with spa controls, spa heaters and spa pumps, preferred
  • Strong computer skills (Microsoft Word and Excel)
  • Able to use measuring tools, such as a ruler and measuring tape
  • Must be flexible to work between the hours of 7:00am and 6:00pm during the weekdays
  • Must be able to work overtime and weekends
 
Is this you?
  • Excellent phone skills
  • Able to handle a high volume of incoming and outgoing calls
  • Willing to learn new skills
  • Able to work on multiple tasks and take on new tasks
  • Team player
  • Organized
  • Fast learner
 
Benefits:
  • 401k plan
  • Health, dental and vision insurance
 
 
**This Job Description was created in part by the Avitus Group through our Job Advertising Service. Avitus Group is a Professional Services organization focused on helping companies Simplify, Strengthen, and Grow their business. This Advertisement is a part of our Recruiting Services as we assist our clients with finding the right talent for their hiring needs. This job opportunity is for and with the client listed above and not with the Avitus Group.**
 

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