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Treatment Coordinator

Kalispell, MT
Treatment Coordinator

Who are we?
H2 Orthodontics has been helping northwestern Montana since 1974 to achieve and maintain the best smiles and great oral health. Our team spends extra time working with their patients to provide only the best personal care possible. They always try hard to ensure that patients experience all the benefits of a beautiful smile long after their treatment is complete. The team at H2 Orthodontics believes in employing a combination of traditional and advanced orthodontic treatment methods to achieve winning results for their patients.

What are we looking for?
We are looking for an experienced Treatment Coordinator in our Kalispell, MT practice.

‘Day in the life’:
  • Responsible for all NP and Pre-treatment patients:
    • Confirmation calls
    • NPE tour
    • Completing meet and greet
    • Briefing the Doctor prior to the exam
    • Presenting treatment
    • Presenting finances
    • Completing all start paperwork
    • Following patients placed into the OBS program
  • Maintaining the OBS program/Kids Club and ensuring all patients have a future appointment
  • Marketing the OBS program to the patient
  • Monitoring all OBS patients to ensure they are in the correct OBS status
  • Maintaining the pending systems with phone calls, emails and invitations
  • Create and mail all post exam letters to the patients and general dentists
  • Answer phones and greet patients
  • Reviewing the schedule daily, weekly and monthly to ensure NPE/OBS appointments are filled
  • Morning meeting reports
 
What do we prefer?
  • Orthodontic or dental experience
  • Excellent customer service skills
  • Comfortable with discussing finances
Is this you?  
Benefits:
  • Comprehensive benefit package including Health Insurance, Paid Time Off, Holiday Pay, Retirement Plan and more.
 
**This Job Description was created in part by Cosentus Business Services through our Job Advertising Service.  This Advertisement is a part of our Recruiting Services as we assist our clients with finding the right talent for their hiring needs. This job opportunity is for and with the client listed above and not with Cosentus Business Services.**
 

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